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Customer Support

Whether you have questions about your bill or new service with Tara Energy, one of our knowledgeable customer service representatives will be glad to assist you with the utmost respect.
 

Message us on Social Media

For quickest response, contact us on your preferred social media channel. Our customer service social team is available on WhatsApp, , and Twitter, from 9 am - 5 pm, Monday to Friday!

Texas Market Other Markets
PHONE NUMBERS
Customer Service Toll Free:  1-866-438-8272
Customer Service Local: 713-830-1019
New Service Hotline: 1-866-438-8272
Pay by Phone Toll Free: 1-844-PAY-TARA (1-844-729-8272) 
Pay by Phone Local: 713-559-4636

Customer Service Hours:

Residential
Monday - Friday from 8 AM to 7 PM
Saturday from 9 AM to 2 PM

Commercial
Monday – Friday from 9 AM to 6 PM


EMAIL: CustomerSupport@TaraEnergy.com

 

Pay by Phone Toll free: 1-844-729-8272 
Pay by Phone Local: 713-881-8696
Accepts visa and mastercard only
Service is available 24/7

EMERGENCIES AND OUTAGES 
Emergencies and Outages are addressed
by the Transmission and Distribution Service
Provider in your area regardless of who
your Retail Energy Provider is. 

For emergencies and outages, 24 hours/7 days a week,
please contact: 

In ONCOR territory: 
1 (888) 313-4747
 

In CENTERPOINT territory: 
1 (800) 332-7143

In AEP CP&L territory: 
1 (866) 223-8508
 

In TNMP territory: 
1 (888) 866-7456

HURRICANE PREPAREDNESS GUIDELINES
Click here for more information.

Illinois:

PHONE NUMBERS
Customer Service: 1-866-587-8674

EMAIL: IL@TaraEnergy.com


Ontario:

PHONE NUMBERS
Customer Service: 1-855-438-8272

EMAIL: Info@TaraEnergy.ca




PR Contact: 
Phone: (905) 670-4440 x74469 
Email:  pr@taraenergy.com
 

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