Customer Support
 

Customer Support

Whether you have questions about your bill or new service with Tara Energy, one of our knowledgeable customer service representatives will be glad to assist you with the utmost respect.

Texas Market

Customer Service: 1-866-438-8272
Commercial Service and Support: 1-866-246-5985

Make a Payment

Pay by Phone Toll Free: 1-866-205-1545
Accepts Visa and MasterCard only
Service is available 24/7

Other Markets

Illinois:
Email: [email protected]

Ontario:
Email: [email protected]

PR Contact:
Phone: (905) 670-4440 x 74469
Email: [email protected]

Customer Service Hours

Residential

Monday – Friday from 8 AM to 7 PM
Saturday from 9 AM to 2 PM

Commercial

Monday – Friday from 9 AM to 6 PM

Email: [email protected]

Emergencies and Outages

Emergencies and Outages are addressed by the Transmission and Distribution Service Provider in your area regardless of who
your Retail Energy Provider is.

For emergencies and outages, 24 hours/7 days a week, please contact:

HURRICANE PREPAREDNESS GUIDELINES